purchase new board. PN: 9ZQ2N2-500 / SN: NA0L4PXJ. 100617465 REV B

August 17, 2017

Q: I have a Seagate free agent goflex 2TB external hard drive. Would like to purchase new board. PN: 9ZQ2N2-500 / SN: NA0L4PXJ. Please see attached pics. The drive is in a repeat cycle and is not recognized by computer. The disk turns then stops and keeps repeating. There are no clicking noises. Board number is 100617465 REV B.

A: Replacement the PCB will not solve the problem below.
    * The drive will power up normally (no ticking noises, errors etc) but will not be recognized by the computer
    * The drive will power up normally and be recognized correctly but will report a size of 0 bytes
    * The drive will power up but report SMART errors on boot 
Those problem is caused by the HDD firmware corrupted.