Q: Do you sell refurbished/ 2nd user PCB’s? In particular WD External Elements drives.
If so what information do you need from me to see if you have one in stock? I’m looking for a replacement one so I can access the data again off my drive.
A: Please advise the board number which is etched on the PCB.
Q: I think the number you’re looking for is 2060-771814-001 I’ve attached a couple of pictures as well if it helps?
A: Please refer: http://www.hddzone.com/wd-2060771814001-pcb-p-340.html. When you get this PCB, you need to move your original PCB’s 2 BIOS (both U12 & U14) to the replacement PCB.
Q: I’ve just opened my drive up and the bios chips are different to the one you’ve sent me (see attached), so I can’t replace them.
Has the correct one been sent?
A: The size of the 2 chips’ base are the same. They are both 5mm*6mm. Please don’t worrry.